products, WHICH ARE IN STOCK IN THE CZECH REPUBLIC, are shipped WITHIN 2-3 working DAYS. CLOTHES WHICH ARE IN STOCK IN Bali, or we make them only on the basis of an order, we try to deliver them within 3-4 weeks, however, the delivery time can be even longer depending on many factors that simply belong to "slow fashion".
IF YOUR ORDER HAS A COMBINATION OF GARMENTS WHICH ARE IN STOCK IN THE CZECH REPUBLIC AND BALI, WE WILL DELIVER YOUR ORDER ONCE WE HAVE RECEIVED ALL THE PRODUCTS FROM BALI. If the order contains more than 3 products, the pieces in stock in the Czech Republic can be sent as a priority and the rest sent later - communicate this option in advance by email to firstname.lastname@example.org or in the contact form or notes directly in the order.
If you don't see your country in the country selector, use any other nearest country and add your correct full address in note box during checkout of your order.
INFORMATION ABOUT THE AVAILABILITY OF THE PRODUCT IN THE CR CAN BE FOUND WITH THE INDIVIDUAL PRODUCTS AFTER SELECTING THE SIZE AND COLOR VARIANT.
IF YOU ARE INTERESTED IN FASTER DELIVERY (OR WITH INSURANCE AS WELL), IT IS POSSIBLE, HOWEVER, THE PRICE WILL BE INCREASED ACCORDING TO THE CHARGE OF THE INDIVIDUAL CARRIERS.
SHIPMENTS CAN BE TRACKEN BY NUMBER ON VARIOUS TRACKING WEBSITES. WE RECOMMEND 17TRACK.NET
DELIVERY TIME MAY ALSO BE REFLECTED BY THE FACT THAT MANY OF OUR MODELS ARE NOT kept IN STOCK, BUT WE MAKE THEM TO ORDER, IN THIS CASE IT MEANS AN EXTRA FEW DAYS OF WAITING. we do not send orders from bali as separate shipments, but we wait until we have enough of them to fill a large box, which we then send with DHL. THANK YOU VERY MUCH FOR YOUR UNDERSTANDING AND CONSIDERATION OF OUR SUSTAINABLE AND INDIVIDUAL APPROACH. WE CONSTANTLY INFORM CUSTOMERS ABOUT ALL EVENTS.
IF IT HAPPENS (AND WE HOPE NOT) THAT THE ORDER DOESN'T ARRIVE WITHIN 4 WEEKS, PLEASE CONTACT US IMMEDIATELY AND WE WILL HELP YOU FIND OUT WHERE IT IS STUCK. IF A PACKAGE IS LOST, EVEN OUT OF OUR CONTROL, WE WILL OFFER A REPLACEMENT OR REFUND. IN SUCH A SITUATION, WE ASK OUR CUSTOMERS TO BE PATIENT, BECAUSE THIS MUST BE PRECEDED BY OUR SIDE COMPLAINT PROCESS OF THE SHIPMENT TO THE POST OFFICE or other delivery company.